Privacy Policy

Last updated: October 31, 2026

This Privacy Policy explains how Client Gravity AI LLC ("Client Gravity," "we," "us") collects, uses and protects information through clientgravity.ai and our Services.

1. Information we collect

Information you give us: name, business name, email, phone number, industry, markets and other details you enter in forms, calls or agreements.
Payment information: processed by Stripe. We do not store full card or bank numbers.
Communications: messages, emails, call and video recordings and transcripts with you or with leads on your behalf, where permitted by law.
Website data: device, browser, pages viewed and similar data collected through cookies and analytics tools.
Campaign data: contact and business information we license or compile to build campaign lists for our clients.

2. How we use information

To provide, run and improve the Services, including AI agents, campaigns and reporting.
To communicate with you about your account, billing and support.
To send marketing about our own services where permitted. You can opt out at any time.
To comply with law, honor opt-outs and protect the security of our systems.

3. Text messaging privacy

We do not sell, rent or share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing purposes. Opt-out requests are honored promptly and kept on suppression lists across all campaigns.

4. How we share information

We share information only with service providers that help us operate (for example payment processing, telephony, CRM, hosting and AI providers) under confidentiality obligations; with the client a lead was generated for; when required by law; or as part of a merger or sale of our business.

5. Data retention

We keep information as long as needed to provide the Services, meet legal and accounting obligations, and maintain opt-out and suppression records.

6. Security

We use reasonable administrative, technical and physical safeguards. No system is perfectly secure.

7. Your choices and rights

You can ask to access, correct or delete your personal information, or opt out of marketing, by contacting us. Reply STOP to any text to stop messages. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them as required.

8. Children

Our Services are for businesses and are not directed to children under 13. We do not knowingly collect their information.

9. Changes

We may update this policy. The "Last updated" date shows the latest version.

10. Contact

Email: clientsuccess@clientgravityai.com
Client Gravity AI LLC, Austin, Texas