SMS & Messaging Policy

Last updated: October 31, 2026

This policy describes how Client Gravity AI LLC ("Client Gravity," "we," "us") sends text messages for our clients and for our own business, and how recipients can control those messages.

1. Who sends the messages

Messages are sent on behalf of the business identified in the conversation, or on behalf of Client Gravity AI for our own services. Messages are written to be relevant to the recipient's property, business or stated interests.

2. Opting out

Opt-out requests are honored promptly, including natural-language requests like "don't text me," and are added to suppression lists that apply across our campaigns.

3. Frequency and costs

Message frequency varies by conversation. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. How we run compliant campaigns

• Campaigns are designed to follow the TCPA, the Telemarketing Sales Rule, state telemarketing laws and carrier guidelines as they apply to each campaign.
• Messages are sent during reasonable hours in the recipient's time zone.
• Numbers that ask not to be contacted, wrong numbers and opt-outs are suppressed.
• Content is reviewed so it is truthful and not misleading, and we decline campaigns we believe are unlawful.

5. Privacy

Mobile numbers and messaging consent are never sold or shared with third parties for their marketing. See our Privacy Policy.

6. Contact

Email: clientsuccess@clientgravityai.com
Client Gravity AI LLC, Austin, Texas